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Terms and Conditions
Last updated: (November 2017)
Please read these Terms and Conditions (referred to as “Terms”) carefully before using our https://www.basicmatrix.com website, any affiliated website, or any subdomain operated by Basic Matrix, LLC (“Basic Matrix”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Services from the website or our office. By accessing or using the any of Basic Matrix’s services you agree to be bound by these Terms. If you disagree with any part of the terms then you may not use our website, subscribe to our services, or use any of our products.
All domains, text, graphics, artwork, visual interfaces, photographs, user interfaces, trademarks, logos, sounds, music, software, and computer code (collectively, “Content”), including but not limited to the structure, layout, design, selection, coordination, expression, “look and feel,” and arrangement of such Content, contained on the Site is owned, controlled or licensed by or to Basic Matrix, LLC, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
No Content on this site or ANY other site Basic Matrix, LLC has ever created, is, without explicit permission of Basic Matrix, LLC, allowed to be reproduced, copied, republished, uploaded, mimicked, posted, encoded, translated, transmitted, or distributed in any way to any other computer, server, web site, or other medium for publication for commercial purposes or enterprises. If there is content on this site that is not available for Basic Matrix, LLC use, the legal owner of that content is responsible for notifying the webmaster in writing within 30 days of the posting of the content to this site or all legal liability is waived. We will do our best to remove anything offensive, copywrited, or owned by someone else.
Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring system. If your payment is late, rejected, blocked, or otherwise not paid in full when the subscription service tries to run your account, there may be a small finance charge added to your next invoice.
Refund Policy / Cancellation of Services
If you are in any way dissatisfied with your services, Basic Matrix can suspend services until adjustments are made. You are still liable for expenses incurred on your behalf before or within 60 days after of cancellation of services. We do not give refunds, but we will, within reason, redo the service to your satisfaction. Basic Matrix will decide what is reasonable.
If your payment is late 15 days or more, your accounts may be subject to suspension, termination, deletion, or fines. We reserve the right to apply late fees in the amount of 1.5% per month or 18% APR to all past due invoices. You may get a mean email or a nasty letter in the mail and it might even have a bold, red font. The red font may seem scary, but it is really because one of us used to be an English teacher and the red ink just seems like a natural way to correct errors.
To restore damages that were incurred due to your non-payment, your Content, hardware, software, or other items involved with the debt may be confiscated and sold by Basic Matrix to cover your unpaid charges and you will still be liable to pay any unpaid charges after this. If Basic Matrix makes a profit from selling your Content, hardware, software, or other items involved with the debt, you will not be restored any of the profit or excess and you will not have any right to the confiscated content or items or any data involved with these things.
Use of this Site
You may not use any “deep-link,” “robot,” “spider,” “page-scrape,” or other program, algorithm, automatic device, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Site. Basic Matrix, LLC reserves the right to bar any such activity.
You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or our servers or any transaction being conducted on the Site or our servers, or with any other person’s use of the Site. You may not probe, scan, hack, or test the vulnerability of the Site or any network connected to the Site, nor breach the security or authentication measures on the Site or any network connected to the Site. You may not reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Site, or any other customer of Basic Matrix, LLC, including any Basic Matrix, LLC account not owned by you, to its source, or exploit the Site or any service or information made available or offered by or through the Site, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by the Site. You may not attempt to gain unauthorized access to any portion or feature of the Site, or any other systems or networks connected to the Site or to any Basic Matrix affiliated server, or to any of the services offered on or through the Site, by hacking, scamming, password “mining,” or any other illegitimate means.
You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Site or Basic Matrix’s systems or networks, or any systems or networks connected to the Site or to Basic Matrix, LLC.
Links to Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Basic Matrix, LLC. Basic Matrix, LLC has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Basic Matrix, LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. You assume any and total responsibility for your use of the site and any services.
When using the internet, you must understand that nothing is ever completely private. You acknowledge that concept when using this site and understand that Basic Matrix will try to protect your information, but some transmissions may be intercepted by third parties, even if there is a special notice that a particular transmission (for example, credit card information) is encrypted. If “they” can hack into the IRS database, what chance do the rest of us have?
You agree to indemnify and hold Basic Matrix, LLC, its webmaster, owners, officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries, affiliates, and their pets harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against Basic Matrix, LLC by any third party due to or arising out of or in connection with your use of the Site.
Limitation of Liability
Except where prohibited by law, in no event will Basic Matrix, LLC be liable to you for any consequential, exemplary, indirect, incidental, or punitive damages, including lost profits, even if Basic Matrix, LLC has been advised of the possibility of such damages.
Changes and Disclaimers
Basic Matrix, LLC does not promise that this site or its contents, products, services, or features will be error-free or uninterrupted. If there are defects, we will try to correct them. Basic Matrix, LLC functions on an “as-is” and “as-available” basis. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide a notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Basic Matrix, LLC cannot ensure or guarantee that any files you interact with on this site will be free of viruses or contamination or destructive features. Basic Matrix, LLC disclaims all express or implied warranties, including warranties of non-infringement, merchantability, and accuracy. Basic Matrix, LLC disclaims any and all liability for the acts, omissions, and conduct of third parties.
If you disagree or are dissatisfied with this site or any content, DO NOT USE THIS SITE and DO NOT USE OUR SERVICES.
The above disclaimer applies to any damages, liability or injuries caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction of or unauthorized access to, alteration of, or use, whether for breach of tort, negligence, contract, or any other cause of action.
Basic Matrix, LLC reserves the right to do any of the following, at any time, without notice: (1) to modify or change the Site, or any portion of the Site, and any applicable policies or terms; (2) to modify, suspend or terminate operation of or access to the Site, or any portion of the Site, for any reason; and (3) to interrupt the operation of the Site, or any portion of the Site, as necessary to perform routine or non-routine maintenance, error correction, or other changes; (4) leave early on a Friday and not return your call until Monday.
If you have any questions about these Terms, please contact us through our support form.