Below are the different kinds of accounts and the requirements you will need to follow to apply for that account. Questions? Shoot us an email at support@basicmatrix.com.

CARD NOT PRESENT: Volume< $50,001/month (Avg. Ticket <$2,500)

• Signed complete merchant application and agreement
• Copy of one of the following: 1) Pre-printed voided check (no temp checks), 2) Bank letter on bank letterhead, 3) Banking verification form
• Sample of Marketing Piece**

CARD NOT PRESENT: Volume $50,001 – $100,000 /month (Avg. Ticket<$2,500)

• Signed complete merchant application and agreement
• Copy of one of the following: 1) Pre-printed voided check (no temp checks), 2) Bank letter on bank letterhead, 3) Banking verification form
• 3 months current & consecutive processing statements for existing businesses
• Sample of Marketing Piece**

CARD NOT PRESENT: Volume $100,001 – $500,000 /month

• Signed complete merchant application and agreement
• Copy of one of the following: 1) Pre-printed voided check (no temp checks), 2) Bank letter on bank letterhead, 3) Banking verification form
• 3 -6 months current & consecutive processing statements for existing businesses
• 1 year financials (preferred) or tax returns (or personal financials if business financials are not available)
• Executive Summary
• Sample of Marketing Piece**

CARD NOT PRESENT: Volume > $501,000 /month

• Signed complete merchant application and agreement
• Copy of one of the following: 1) Pre-printed voided check (no temp checks), 2) Bank letter on bank letterhead, 3) Banking verification form
• 6 months current & consecutive processing statements for existing businesses
• 1 year financials (preferred), tax returns (or personal financials if business financials are not available)
•  Executive Summary
• Sample of Marketing Piece**

 

STANDARD WEBSITE REQUIREMENTS (>1% Internet Transactions)

• Website is active with DBA and/or MLE present
• Delivery methods listed i.e. USPS, FedEx.
• Privacy statement outlined, Refund/cancellation policy present, Terms and Conditions (T&C’s)
• Shipping Times on checkout page and T&Cs clearly described, and consistent. (1) Trial offers must allow at least 4 additional days to cover shipping, 2) Shipping and Handling cost must be disclosed, for each product offering, both at the time of trial and rebills.
• Customer service phone number present, functional and matches application
• Business address must be clearly posted
• Checkout/Payment page must be present and secured.

** E-Commerce: Live URL; login credentials if applicable
Phone order: Call Scripts (Excluding B2B)
Mail Order: Website, Ads, Flyers, Price List etc